Privacy Policy

Privacy Policy – Ethnc

Last Updated: October 2025

At Ethnc, we value your trust and are fully committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.ethnconline.pk) or make a purchase with us.

1. Information We Collect

We collect personal and non-personal information to improve your shopping experience and ensure smooth order processing.

a. Personal Information:
When you place an order, register, or contact us, we may collect:

  • Full Name

  • Email Address

  • Contact Number

  • Shipping/Billing Address

  • Payment Details (limited, via secure payment gateways)

b. Non-Personal Information:
We may also collect information such as:

  • Browser type, device type, and operating system

  • IP address and general location

  • Pages visited, duration of visit, and referral sources (for analytics purposes)

2. How We Use Your Information

Your information is used only for legitimate business purposes, including:

  • Processing and fulfilling your orders

  • Communicating order updates or delivery information

  • Improving our website, products, and customer experience

  • Sending promotional offers, newsletters, or sale alerts (only if you’ve opted in)

  • Ensuring secure transactions and preventing fraudulent activities

3. Data Security

We take your privacy seriously and implement industry-standard measures to safeguard your information.

  • All personal and payment data is encrypted during transmission using SSL (Secure Socket Layer) technology.

  • Your payment information is processed through secure third-party gateways — we do not store or have access to your full credit/debit card details.

  • Access to your information is strictly limited to authorized personnel only.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing and shopping experience. Cookies help us:

  • Remember your preferences and cart items

  • Analyze website traffic and performance

  • Provide personalized product recommendations

You can disable cookies through your browser settings, but some website features may not function properly without them.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.
However, we may share limited information with trusted partners strictly for the purpose of:

  • Order delivery (courier companies such as TCS, Leopard, PostEx, etc.)

  • Payment processing (secure payment gateways)

  • Marketing and analytics (with your consent)

All third parties are required to maintain confidentiality and comply with data protection laws.

6. Your Rights

You have the right to:

  • Access and review the personal data we hold about you

  • Request correction or deletion of inaccurate information

  • Opt-out of promotional communications at any time

To exercise these rights, please contact us at help@ethnconline.pk.

7. Third-Party Links

Our website may contain links to third-party websites or social media platforms.
Ethnc is not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing any personal information.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your transactions

  • Comply with legal or accounting obligations

  • Resolve disputes and enforce our agreements

9. Policy Updates

Ethnc reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

10. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact:
📧 Email: help@ethnconline.pk
📞 Phone/WhatsApp: +92 (436 3156353)
🕒 Timings: Monday–Saturday | 10:00 AM – 7:00 PM